Cancellation & Refund Policy
Clear, upfront guidelines regarding carrier fare rules, involuntary schedule changes & delays, and refund procedures.
Involuntary Schedule Changes
Flight delays and schedule late adjustments are handled promptly in accordance with airline policies.
Carrier Policy Protection
All rebooking and refund options are coordinated directly under operating airline tariff rules.
Fast Refund Dispatches
Carrier approved refunds dispatched to card statements within 7 to 14 business days.
24/7 Duty Air Desk
Around-the-clock emergency assistance for flight schedules, urgent rebooking, and holds.
1. Involuntary Schedule Changes & Flight Delays (As Per Airline Policy)
Flight schedules are determined directly by the operating carriers and are subject to change due to operational adjustments, weather conditions, air traffic control directives, or mechanical requirements:
- Alternative Flight Rebooking: If an airline significantly modifies a flight or cancels a segment, the operating airline typically provides complimentary re-accommodation on their next available flight or aligned alliance partner.
- Involuntary Schedule Late & Refunds: If the airline schedule delay or change exceeds the carrier’s defined minimum threshold (typically 120+ minutes or overnight displacement) and the alternative options are unsuitable, passengers may be eligible for a carrier-authorized refund to the original form of payment as per the airline's policy.
- Help Desk Support: Our 24/7 flight desk monitors airline schedule changes continuously to advocate for optimal re-routing or submit carrier waiver requests on your behalf.
To review your options or receive assistance regarding an airline schedule delay or involuntary change, please call our 24/7 desk directly at +91 82872 19757.
2. Operating Carrier Fare Rules & Voluntary Cancellations
All voluntary ticket modifications, passenger-requested cancellations, date changes, and fare credits are governed strictly by the specific operating carrier’s tariff rules and contract of carriage:
- Refundable Fares: Qualifying flexible tickets may be refunded to the original form of payment, subject to applicable carrier administrative fees and fare rules.
- Non-Refundable Fares: Most economy, promotional, and consolidator airfares are non-refundable upon passenger-initiated cancellation. In most cases, the airline retains the remaining value as a future travel credit or flight credit valid in accordance with the airline's rules.
- No-Show Policy: Failure to cancel or reschedule prior to scheduled flight departure results in total fare forfeiture under airline no-show rules.
3. Refund Processing Timelines & Clearances
Once a refund request is authorized by the operating carrier through the Airlines Reporting Corporation (ARC) or Global Distribution System (GDS):
- Credit card refunds are typically posted to billing statements within 7 to 14 business days, depending on issuing bank settlement cycles.
- Cash or wire settlements are processed via official check or direct ACH transfer within 10 business days of carrier clearance.
- Consolidator and agency administrative processing charges are transparently disclosed prior to transaction execution.
4. Hotel Stays & Rental Car Cancellations
Hotel room and rental car cancellations are governed by the specific property and fleet deadlines selected at booking. More than 85% of our lodging partners provide complimentary cancellation up to 24 to 48 hours prior to check-in. Non-refundable promotional suite rates are clearly highlighted before confirmation.
Need Urgent Itinerary Cancellation or Date Change?
Our certified flight support specialists are available 24/7 to assist with airline schedule adjustments, calculate carrier fare differentials, or coordinate involuntary delay waivers.