Cancellation Policy

In cases where cancellations or major changes are unavoidable, and based on the nature of the issue, we will:

• Notify you as soon as possible.
• Offer alternative travel dates or routes of a similar standard and budget, if provided by the airline.
• Provide you with options depending on availability and time constraints:
  • Accept the modified arrangements, or
  • Choose an alternative trip of equivalent value (subject to availability). This new booking will be treated as a separate purchase, and we will assist you in seeking a refund or compensation for the original trip.
• If the airline permits, we will do our best to secure a full refund for the cancelled trip.
• Note: These provisions apply only to adult travelers. Infants or minors may not be covered under the same policies.

• (a) Airline Cancellation Rules: For any flight ticket cancellation or date change, the airline’s cancellation policy will apply.
• (b) Our Policy: Our cancellation and change policies vary by service and trip type. These are shared via email before purchase. Please contact our agents if anything is unclear before booking.
• (c) General Terms:
• Most airline tickets and vacation packages are non-refundable, unless clearly stated otherwise.
• Any change, transfer, or cancellation (including flight + hotel packages) may incur charges up to the full ticket price, including all fees and taxes.
• Cancellations must be made by phone only.

• Refunds may be requested only if all of the following apply:
• The fare rules allow cancellation/refunds
• The booking is not a no-show
• We obtain a waiver from the airline or supplier



Once a cancellation request is submitted to our customer care team, you’ll receive an acknowledgment email—this does not confirm a refund. We then work with the airline/supplier as per fare rules to process it.Refund processing time: 4–6 business weeks.

We are not responsible for refunds if you do directly by the airline/supplier website or airline call center. For cancellation or refund you need to contact our team directly via email,chat or by our call center.